Friday, June 13, 2008

Match.com: Performance Art?

The radio ads for match.com are so strange, so bizarrely desperate and weird that I do sometimes suspect that they're not meant to be enticements to visit the site at all, but perhaps some sort of meta-commentary on the futility of attempting to convince people to buy your product with persuasive discourse. Last year, for example, they ran a series of ads discussing how you could sign other people up for the dating service if you didn't want to use it on your own behalf. "Match.com--for the yenta in you!" (I can only assume that they stopped doing this because of all the potentials for disaster that could result. "Honey, we decided we didn't like the man you were dating, so we signed you up for Match.com. Here's Harold, we think he'd be a much better boyfriend for you.")

Later, they took to emphasizing their "six months free" promise. As in, "If you don't meet someone within the first six months, we'll give you another six months free." That's right, if you've wasted your time and money on our website in a seeming eternity of desperate loneliness...hey, you'll just waste time from now on!

Their latest campaign is all about how "easy-to-use" the site is. How easy? Well, they say that you can learn via a page of hints and tips from experienced Match.com users, their "best customers". But Match.com is a service whose goal is to try to get you not to use it anymore. If you've been using Match.com long enough to figure out every detail of its web interface, then you're clearly not their "best customer"--you're someone who apparently has nothing better to do on a Friday night than figure out how to adjust your profile on a dating website. The people whose advice you want to listen to would tell you, "I dunno--I put up my information, met a nice girl/guy in about five minutes, and never needed to use the site again."


I can understand that advertising a personals service is probably difficult, as there is a bit of a stigma attached to using one, but even by those standards, Match.com has a strange, flop-sweat desperation to its ads. Still, at least it's an entertaining desperation. It could be worse. They could be the guys at "It's Just Lunch".

1 comment:

Anonymous said...

We'd love to get your feedback! We recently started an Dating Reviews Forum and would be interested in hearing about your experiences. Please feel free to share your opinions about Match.com or any online dating service you are using - or may have used in the past. Hopefully, your feedback will help others navigate through the endless array of online dating services and help them avoid mistakes when it comes to online dating.